Privacy policy

This privacy policy describes how École Porter la Vie collects, uses and shares information about its customers when they use its website. We are committed to protecting our customers’ privacy and using their data responsibly and transparently. By using our website, you agree to this privacy policy.

Information gathering

Through the use of “cookies”, we collect information when you register on our website, place an order, subscribe to our newsletter or fill out a form. The information we collect may include your name, e-mail address, mailing address and payment information. We use this information to process your orders and provide you with quality service.

Use of information

We collect information anonymously through the use of various analysis tools, including Google Tag Manager, Google Analytics, Google Ads and Facebook Pixel. This information includes, but is not limited to, data such as number of visits, pages viewed, products reviewed, geographic location, browser type, operating system, age, gender and interests. We use this data to improve your browsing experience, to personalize our offers according to your preferences, to optimize our advertising campaigns and to better understand your visit to our online store, so that we can adapt our offer accordingly. Please note that this data is collected in such a way as to preserve your anonymity and that it is impossible to identify you personally from this information.

Sharing information

We only share anonymous data about your browsing on our online store with some of our third-party service providers, such as Google Analytics and Facebook Pixel, in order to obtain statistics and improve your experience on our website. If you do not wish these cookies to be enabled, you can disable them at any time by clicking the “View my preferences” button in the “Privacy preferences” tab at the bottom of the page and deactivating the “Marketing” and “Statistics” options.

We would like to emphasize that when we share data with third-party service providers for payment processing, such as Stripe or Paypal, and product delivery, we only share the information necessary to fulfill your order, such as your shipping address and payment details. We only work with trusted suppliers and take steps to ensure that your personal data is processed in accordance with our privacy policies and applicable regulations.

Finally, if necessary, we may share your information with legal authorities to comply with the law.

Information storage

We store your personal information for as long as necessary to provide you with the services you have requested or to comply with our legal obligations. We take appropriate security measures to protect your personal information from unauthorized access, alteration or destruction.

Your rights

You have the right to access, rectify, delete or limit the use of your personal information. You may also object to the use of your personal information for direct marketing purposes. To exercise your rights, please contact us here.

Changes to the privacy policy

We reserve the right to modify this privacy policy at any time. Changes will take effect immediately upon publication on our website. We encourage you to periodically review our privacy policy to ensure that you are aware of any updates.

Contact

If you have any questions or concerns about our privacy policy, please contact us here.